Terms of Service

1. About Flizitt

Flizitt ("we", "us", or "our") is a technology company that builds AI-powered SaaS products and custom mobile applications for businesses. These Terms govern your use of our website at flizitt.com (the "Site") and any services we provide to you.

Flizitt operates multiple software products and services. References to "Flizitt", "we", "our", or "the Service" may include products offered under the Flizitt brand, including Leaddon, Hospinn, and other current or future services.

For questions, contact us at hello@flizitt.com.

2. Acceptance of Terms

By accessing the Site or engaging Flizitt's services, you confirm that you are at least 18 years old, have the legal authority to enter into these Terms, and agree to comply with them. If you do not agree, please do not use the Site or our services.

3. Use of the Website

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to any part of the Site or its underlying systems.
• Transmit any unsolicited or unauthorised advertising or promotional material.
• Introduce viruses, trojans, worms, or other malicious code.
• Scrape or harvest content from the Site without our written permission.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We reserve the right to suspend or restrict access to the Site at any time without notice if we believe you are in breach of these Terms.

4. Our Services

Flizitt offers bespoke software development services including, but not limited to:

• AI-powered SaaS product development
• Custom mobile application development (iOS and Android)
• Progressive Web App (PWA) development
• AI integration and automation

Specific terms, deliverables, timelines, and fees for each engagement are governed by a separate written agreement or statement of work signed between you and Flizitt. In the event of any conflict, the specific engagement agreement takes precedence over these general Terms.

5. Intellectual Property

Our website and branding: All content on the Site — including text, graphics, logos, icons, and software — is the property of Flizitt or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Client projects: IP and code ownership for projects we build is determined by the terms of the individual engagement agreement. As a general guide:

• Fully custom-built platforms developed exclusively for you are typically assigned to you upon full payment.
• Products built on our proprietary frameworks or shared infrastructure are licensed to you under agreed terms; the underlying frameworks remain our property.
• Our own SaaS products are owned by Flizitt; clients access them via a subscription licence.

All ownership and licensing terms are documented clearly in your engagement agreement before work begins.

6. Payments and Fees

Pricing and payment schedules for services are agreed in the applicable engagement agreement. Unless otherwise stated, invoices are due within the period specified in the agreement. Late payments may incur interest at the rate permitted by applicable law. We reserve the right to pause work on any project where payment is overdue.

7. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the course of a project, including but not limited to business plans, technical specifications, and client data. This obligation does not apply to information that is publicly available, already known to the receiving party, or required to be disclosed by law.

8. Disclaimers

The Site and its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information on the Site.

We do not guarantee that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Flizitt and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, or goodwill — arising from your use of or inability to use the Site or our services.

Our total liability to you in connection with any claim related to our services shall not exceed the total fees paid by you to Flizitt in the three months preceding the event giving rise to the claim.

10. Third-Party Links and Services

The Site may contain links to third-party websites or services. These links are provided for convenience only; we do not endorse and are not responsible for the content, privacy practices, or reliability of any third-party sites.

The Site may display advertisements served by Google AdSense. Such advertisements are governed by Google's terms and policies, which are separate from these Terms.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the data practices described in the Privacy Policy.

12. Modifications to the Site and Terms

We reserve the right to modify, suspend, or discontinue the Site (or any part of it) at any time without notice. We may also update these Terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Flizitt is registered, without regard to its conflict-of-law provisions. Any dispute arising from or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of that jurisdiction.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable engagement agreement, constitute the entire agreement between you and Flizitt with respect to the Site and our services, and supersede all prior agreements, representations, and understandings.

15. WhatsApp Business Services

Flizitt offers CRM features that integrate with the WhatsApp Business Platform, the WhatsApp Cloud API, and related Meta services. The following terms apply to your use of those features:

• Flizitt is a software platform. Flizitt acts solely as a software platform that enables Customers to use the WhatsApp Business Platform. We are not WhatsApp, Meta, or a telecommunications provider.
• Customer responsibility. Customers remain solely responsible for their WhatsApp Business Accounts, message content, regulatory compliance, recipient consent, and their business communications.
• Policy compliance. Customers must comply with the WhatsApp Business Terms of Service, the WhatsApp Business Messaging Policy, the Meta Platform Terms, the Meta Platform Policies, and all applicable laws and regulations.
• Prohibited uses. Customers may not use Flizitt for spam, unsolicited messaging, fraud, phishing, malware distribution, illegal activity, or policy-violating campaigns.
• Enforcement. Flizitt may suspend or terminate integrations that violate platform policies.
• No responsibility for Meta actions. Flizitt is not responsible for Meta account restrictions, WhatsApp account suspensions, business verification failures, Meta enforcement actions, or third-party service outages.
• Dependence on Meta services. WhatsApp functionality depends on Meta-operated services and may change without notice.
• Authorization. Customers authorize Flizitt to access and manage the WhatsApp Business resources necessary to provide the service.

16. Third-Party Services

Meta Platforms and the WhatsApp Business Platform are independent third-party services, governed by their own terms and policies. Flizitt does not control these services and is not responsible for their availability, performance, or enforcement actions. Your use of these services is subject to the agreements between you and the relevant third party.

17. Customer Responsibility for Messaging Compliance

Customers are solely responsible for ensuring that their messaging activity complies with all applicable requirements, including:

• Consent requirements
• Anti-spam regulations
• Marketing regulations
• Privacy laws
• Industry-specific regulations

Flizitt provides the tools to send and manage messages; the Customer determines the recipients, content, and timing of those messages and is responsible for their lawful use.

18. Contact Us

If you have any questions about these Terms, please contact us:

Flizitt
hello@flizitt.com